Seasonal Quality Assurance Analyst - Customer Experience (Remote - Bali)

ResultsCX · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
ResultsCX is seeking a Seasonal Quality Assurance Analyst to join our team in Bali. In this role, you will be responsible for ensuring the quality of our customer experience services. The ideal candidate will have a strong background in quality assurance and a passion for customer service. This is a seasonal position, and the candidate will be required to work remotely from Bali.

📋 Tanggung Jawab Pekerjaan

Conduct quality assurance tests on customer experience services to ensure they meet our standards.,Identify and report any issues or defects in the services.,Work with the development team to resolve any issues or defects.,Monitor customer feedback and use it to improve our services.,Stay up-to-date with the latest trends and best practices in quality assurance and customer experience.,Collaborate with team members to ensure that our services are of the highest quality.,Participate in regular team meetings and provide updates on the status of quality assurance efforts.

🎓 Kualifikasi & Syarat

Bachelor's degree in a relevant field, such as business administration, computer science, or a related field.,Minimum of 1 year of experience in quality assurance or a related field.,Strong understanding of quality assurance principles and methodologies.,Experience with customer experience services and platforms.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.,Fluency in English, both written and spoken.,Willingness to work remotely and travel to Bali as needed.

🛠️ Keahlian

Quality assuranceCustomer experienceTest planning and executionDefect tracking and reportingCommunication and collaborationProblem-solving and critical thinkingAttention to detailTime management
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