Marketplace Store Operations Lead

Are you an e-commerce powerhouse with a passion for driving growth? PT Rama Digital Teknologi Nusantara is looking for a dynamic Marketplace Store Operations Lead to oversee our digital storefronts. In this pivotal role, you will be the engine behind our marketplace success, ensuring seamless operations, and maximizing sales potential. Based in Jakarta Raya, this opportunity offers a chance to work with a cutting-edge team in a fast-paced environment.

As a Marketplace Store Operations Lead at PT Rama Digital Teknologi Nusantara, you will be responsible for managing and optimizing our online storefronts. You will work closely with cross-functional teams to ensure our products are displayed attractively, inventory is managed efficiently, and customer experience is top-notch. This role is perfect for someone who thrives in a dynamic environment and is eager to drive growth in the e-commerce space.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize online storefronts to enhance visibility and sales.
• Oversee inventory management, including stock levels and restocking.
• Collaborate with marketing and sales teams to promote products and drive traffic.
• Ensure seamless customer experience by addressing any issues promptly.
• Analyze sales data to identify trends and opportunities for improvement.
• Implement and monitor performance metrics for storefronts.
• Stay updated with industry trends and best practices in e-commerce.
• Lead a team of store operations specialists to achieve operational excellence.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum 5 years of experience in e-commerce or retail operations.
• Proven track record in managing online storefronts and driving sales growth.
• Strong understanding of e-commerce platforms like Tokopedia, Shopee, or Lazada.
• Excellent communication and leadership skills.
• Proficiency in using data analytics tools like Google Analytics or similar.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Certification in e-commerce or retail operations is a plus.

🛠️ Keahlian

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