Deputy Operations Manager

Shop City Indonesia is looking for a dynamic and experienced Deputy Operations Manager to join our team in Malang, Jawa Timur. This role is crucial in ensuring the smooth operation of our retail stores and driving overall business performance. As a Deputy Operations Manager, you will play a key role in managing day-to-day operations, overseeing store performance, and implementing strategies to enhance customer experience.

We offer a competitive salary package, a comprehensive benefits program, and opportunities for professional growth. If you are passionate about retail operations and have a proven track record in managing teams and driving business success, we encourage you to apply.

Join us and be part of a vibrant team that is committed to delivering exceptional retail experiences.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Managing day-to-day operations of retail stores, including inventory, staffing, and customer service.
• Overseeing store performance, including sales targets, customer satisfaction, and operational efficiency.
• Implementing and monitoring operational strategies to drive business growth.
• Ensuring compliance with company policies, procedures, and regulations.
• Leading and mentoring a team of store managers and staff.
• Conducting regular store audits and providing feedback for continuous improvement.
• Collaborating with the central operations team to align store operations with company goals.
• Promoting and implementing customer experience initiatives to enhance brand loyalty.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in retail operations, with a proven track record in managing stores and driving sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in using retail management software and tools.
• Familiarity with retail industry trends and best practices.
• Ability to work in a fast-paced and dynamic environment.
• Strong problem-solving and decision-making skills.

🛠️ Keahlian

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